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Terms & Conditions

Welcome to https://www.ec4display.com. The https://www.ec4display.com website (the “Site”) is comprised of various web pages operated by EC4display. https://www.ec4display.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://www.ec4display.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.


https://www.ec4display.com is an E-Commerce Site. Selling custom designed and printed items.


Copyright Notice


The materials and services on this site are protected by copyright and/or other intellectual property laws and any unauthorized use of the materials or services at this site may violate such laws. Except as expressly provided herein, EC4Display and its suppliers do not grant any express or implied right to you under any patents, copyrights, trademarks, or trade secret information with respect to the materials and services.


Except as specifically permitted herein, no portion of the information or documents on this site may be reproduced in any form or by any means without the prior written permission of EC4Display.


Trademarks


The trademarks, logos and service marks ("marks") displayed on this website are the property of EC4display or other third parties. You are not permitted to use the marks without the prior written consent of EC4Display or such third party which may own the marks. EC4Display and the EC4Display logo are trademarks of EC4Display.


Artwork Instructions


Our UPLOAD ARTWORK area is designed to ensure that your customized trade show display astounds audiences through its vibrance and clarity. With this goal in mind, it’s crucial to adhere to the following recommended artwork instructions so that we can produce the sharpest, most eye-catching graphic prints for you and your brand.  Details, please refer to Artwork Guidelines


Order Online


Pick up the Display


We have all trade show displays and supplies here, you can feel free to browse and pick up your desired display, and choose items and services to buy and Add to Cart.


Upload Artwork


You may either upload artwork now or upload to Dropbox.com, WeTransfer.com or Drive.google.com with the sharing link to our email sales@ec4display.com.


Calculate Shipping


All of our products come with no additional shipping cost for US mainland  (*Exclusions: Alaska, Hawaii, Puerto Rico.),  European countries includes Germany, United Kingdom, Spain, Netherlands. 

Please contact us for shipping rates if shipped to other countries. 


Place Order


Click Checkout button that will lead you up to order confirmation page.


Proceed to Checkout


Checkout as guest or registered account, fill out the billing and delivery details required, choose delivery and payment method and you may add comments about your order. Lastly, click Confirm Order that will lead you up to PayPal official website to complete the payment.


Artwork Approval


Our professional designers will approve the artwork you uploaded as soon as possible.


Put into Production


Once we have your artwork approval, our production team will start to produce a gorgeous display for you.


Order Delivery


We enforce a strict quality assurance management before order delivery in order to provide you with the superior trade show displays.


Order Received


We believe you would feel surprising at the stunning look of the display, please don’t be mean to write your honest reviews.


Order Changes & Cancellations


All order changes must be made in writing to sales@ec4display.com. Any verbal order changes will not be accepted. Order changes include but are not limited to changes in shipping addresses, changes in order timeframes, or changes in products purchased. All change orders are subject to additional charges or refunds when applicable. All change orders are subject to a restocking fee up to 50% of the retail value of the goods when applicable. Package re-routes due to shipping address changes may also incur additional fees issue by DHL, FedEx or UPS. All payments for change orders must be paid in full for an order change to be accepted and moved onto the next step in production or shipping.


Orders must be cancelled before any production work is done. This includes artwork proofing. All order cancellations must be made in writing to sales@ec4display.com. When an order is cancelled after the order has been placed, the order may be subject to cancellation charges which will be deducted from the refunded amount. Once either hardware has shipped out and/or artwork proofs have been approved, no order cancellation will be accepted. All order cancellations are subject to a restocking fee up to 75% of the retail value of the goods. The following are some examples of circumstances where restocking fees would apply: customized graphics have been put into production, or products have been pulled from stock shelves to fulfill order. Graphic Design time is non-refundable even with an order cancellation. Any time that has been spent designing your exhibit or display with not be refunded. EC4Display also reserves the right to cancel any order based on a customer interaction(s) of any of the following; uses very rude language in writing or over the phone, bullying behavior, cusses or swear verbally or in writing.


If you need help figuring out your applicable fees associated with a order change or order cancellation, please contact us.


Shipping & Returns


Please read our Delivery & Returns page for more details.


Damages


This site could include technical or other mistakes, inaccuracies or typographical errors. EC4Display may make changes to the materials and services at this site, including the prices and descriptions of any products listed herein, at any time without notice. The materials or services at this site may be out of date, and Eastern Signs Manufacturing Co., Ltd. makes no commitment to update such materials or services.


EC4Display assumes no responsibility for errors or omissions in the information, documents, software, materials and/or services which are referenced by or linked to this site. References to other corporations, their services and products, are provided "as is" without warranty of any kind, either expressed or implied.


In no event shall EC4Display or its suppliers be liable to you or any third party for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, whether or not EC4Display has been advised of the possibility of such damages, and on any theory of liability, arising out of or in connection with the use of this site or of any web site referenced or linked to from this site. Some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.


The downloading or other acquisition of any materials through the site is done at your own discretion and risk and with your agreement that you will be solely responsible for any damage to your computer system or loss of data that results from the downloading or acquisition of any such materials. No advice or information, whether oral or written, obtained by you from EC4Display or through or from the site shall create any warranty not expressly stated in the legal statement.


This site contains links to third-party web sites that are not under the control of EC4Display makes no representations whatsoever about any other web site to which you may have access through this site. When you access a non-EC4Display web site, you do so at your own risk and EC4Display is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites or for the quality of any products or services available on such sites. EC4Display provides these links merely as a convenience and the inclusion of such links does not imply that EC4Display endorses or accepts any responsibility for the content or uses of such web sites.


This site can be accessed from other countries around the world and may contain references to EC4Display products, services, and programs that have not been announced in your country. These references do not imply that EC4Display intends to announce such products, services or programs in your country.


Limited Lifetime Warranty


EC4Display provides a limited lifetime warranty on the following items: Pop-Up Display pop-up frames against manufacturing defects in materials and workmanship during normal use. All repairs needed that coincide with this limited lifetime warranty policy will be done at no charge with the exception of shipping and handling charges. This warranty does not extend to any EC4Display. products which have been subject to misuse, neglect, accident, incorrect wiring or used in violation of operating instructions furnished by us, nor extend to any units altered or repaired for warranty defect by anyone other than EC4Display This warranty does not cover any incidental or consequential damages and is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for us any other liability in connection with the sale of our products. Some states do not allow limitations on how long an implied warranty lasts, and/or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to the original CUSTOMER. This warranty gives you specific rights and you may also have other rights, which vary, from state to state. 


Graphics & Customized Products


All graphics and customized product orders claims must be reported within twenty-four hours of receipt of merchandise. All claims include but are not limited to any such discrepancy between the approved proofs that were sent via email and the merchandise that was received. All claims must be made in writing within twenty-four hours from the time of receipt of merchandise and should be directed to sales@ec4display.com. All claims made after the twenty-four hour period of receipt of merchandise will not be honored.


All printed graphics orders are to be cared for very carefully. EC4Display must make the warning that all graphics purchased must be rolled with the graphic side of a graphic outward. If you need further help with an explanation of this, please contact us. If this careful instruction is not followed, then delamination will most likely occur and EC4Display accepts no responsibility for any such damage to graphics.


All graphics purchased from EC4Display are considered final sales. There is no warranty or refund period for graphics purchases.


Email, Mail & Telephone Marketing


If you provide us your email address with your order, you may receive periodic emails from us regarding new product announcements, sales and close-out specials. We do not share your email address with any other parties. With any email we send, you always have the option to unsubscribe from our customer email list.


If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please contact us and provide us with your exact name and address. We will be sure your name is removed from the list.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online. If you do not wish to receive such telephone contact, please contact us and provide us with your name and phone number. We will be sure your name is removed.


Advertising , Remarketing & Demographics


We utilize Google Remarketing with Google Analytics to advertise online. We reserve the right to utilize these technologies to collect user demographics and interest information, and to serve targeted ads based on user behavior. We may also use demographics, age, or interest information to feed algorithmic cross-sell recommendation engines to provide relevant product suggestions. Third party vendors, including Google, may use cookies and serve our ads across the internet based on information collected on our website.


Disclosure 


From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward. Customers may prevent their information from being used for purposes other than those for which it was originally collected by contact us.


Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them. Consumers can access this information by contact us. 


Security


With respect to security, we always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us immediately.


Indemnity


You agree to indemnify and hold EC4Display, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of content you submit, post to or transmit through this site, your use of this site, your connection to this site, your violation of the rules, or your violation of any rights of another person or entity.


You agree to indemnify, defend and hold harmless EC4Display, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to this site from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these rules (including negligent or wrongful conduct) by you or any other person accessing this site.


Governing Law and Jurisdiction


This site (excluding linked sites) is controlled by EC4Display from its headquarters within the People’s Republic of China. By accessing this site, you and EC4Display agree that all matters relating to your access to, or use of, this site shall be governed by the statutes and laws of China mainland, without regard to the conflicts of law's principles thereof. EC4Display makes no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws.


Links to Third Party Sites


Some of the links made available to you through our pages will allow you to leave our web site. Please be aware that the Internet sites available through these links, and the material that you may find there, are not under the control of EC4Display. Therefore, we cannot and do not make any representation to you about these sites or the materials available there, and the fact that we have made these links available to you is not an endorsement or recommendation to you by EC4Display of any of these sites or any material found there. EC4Display is providing these links only as a convenience to you.


Privacy Policy


EC4Display is the sole owner of the information collected on this website. The information we collect is used for internal review and is then discarded, used to improve the content of our webpage, and is not shared with other organizations for commercial purposes. We only has access to/collect information that you voluntarily give via email or other direct contact from you.


EC4Display will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.


Unless you ask EC4Display not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Our privacy policy may change from time to time and all updates will be posted on Privacy Policy page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at sales@ec4display.com


Cookies


A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.


With respect to cookies, EC4Display uses cookies to record session information, such as items that consumers add to their shopping cart. We, and our vendors including Google, utilize first-party cookies and third-party cookies to inform, optimize, and serve ads based on past visits to our website.


Some parts of this website use cookies to track user traffic patterns. EC4Display does this in order to determine the usefulness of webpage information to our users and to see how effective our navigational structure is in helping users reach that information. We do not correlate this information with data about individual users, nor does it share this information or sell it to any third party.


EC4Display may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn off the acceptance of cookies in your browser, you will not be able to place order on our website.


Limitation of Liability


You expressly understand and agree that EC4Display shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if EC4Display has been advised of the possibility of such damages), resulting from:


The use or the inability to use the site;


The cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the site;


Unauthorized access to or alteration of your transmissions or data;


Statements or conduct of any third party on the site; or


Any other matter relating to the site.


In no event will EC4Display be liable for:


Any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the service, or any information, or transactions provided on the service, or downloaded from the service, or any delay of such information or service. Even if EC4Display or its authorized representatives have been advised of the possibility of such damages, or


Any claim attributable to errors, omissions, or other inaccuracies in the service and/or materials or information downloaded through the service.


Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, EC4Display's liability is limited to the greatest extent permitted by law.


Comments or Questions


For Comments or Questions concerning these Terms and Conditions please contact us sales@ec4display.com

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